🛡 Responsible Gaming Policy

Responsible Gaming at cvy6 —
Your safety is our priority

cvy6 believes gaming is for fun — not for stress. We are committed to keeping every player safe and maintain a secure, regulated environment for players aged 21 and above.

What is responsible gaming and why does it matter?

Online casino and betting can be a great source of entertainment — but only when enjoyed consciously and in a controlled way. Responsible gaming at cvy6 means staying in control of your time and money, not letting gaming become a problem, and seeking help when needed.

We believe every player should set limits, take breaks, and treat gaming as a balanced part of life. cvy6 gives you the tools and support to keep your gaming experience enjoyable and safe.

21+
Age restrictions strictly enforced

cvy6 is for people aged 21 and above only. Registration or gaming by minors is strictly prohibited. Parents are asked to keep children away from account access.

cvy6 Safety Tools

cvy6 provides several effective tools to help you stay in control of your gaming. These features are completely free to use and can be activated at any time.

Set Deposit Limits

Set a daily, weekly or monthly deposit limit. Once a limit is set, you will not be able to deposit more than that amount. Increasing a limit requires a 48-hour cooling-off period.

Financial Control

Time-Out Break

Whenever you feel you need a break, take a time-out for anywhere from 24 hours to 6 weeks. During this time your account will be temporarily suspended and you will have no access to any games or bets.

Temporary Break

Self-Exclusion

If you feel gaming is affecting your life, apply for a long-term self-exclusion. You can close your account for a minimum of 6 months or permanently.

Long-Term Protection

Reality Check Reminders

Activate reality checks that show you a brief summary of your total session time and wins and losses at regular intervals. This helps keep you aware and in control.

Awareness

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, the session pauses automatically, which helps prevent impulsive decisions.

Financial Protection

24/7 Bangla Support

Contact our live chat support team for any issue. Our trained support team is available in Bangla around the clock — day or night.

Round-the-Clock Support

Signs of Problem Gaming

If any of the following signs appear in you or someone you know, it is important to act quickly.

Chasing losses by playing repeatedly

Placing larger bets to try to recover losses after losing is a warning sign.

Hiding gaming from family or friends

A tendency to lie about or keep playing secret is a sign of a problem.

Spending money needed for daily living on gaming

Using money meant for rent, food or utilities on betting is a sign of a serious problem.

Feeling restless or irritable when unable to play

Mental discomfort when not gaming may be a sign of dependency.

Neglecting work or studies to play

Prioritising gaming over daily responsibilities is a concern.

Playing with borrowed money or going into debt

Betting with money borrowed from others is a serious warning sign.

Important: If any of the above signs are identified, please contact our live chat support or email us at [email protected]. We will help you take the right steps.

The Golden Rules of Safe Gaming

  • Gaming is for entertainment only — not a guaranteed way to earn money.
  • Set a time and money limit before each session and stick to it.
  • Do not play when you are tired, under emotional stress or under the influence of substances.
  • Only bet an amount that, if lost, will not affect your daily life.
  • Take regular breaks — rest for at least a few minutes every hour.
  • Never top up your gaming balance by taking on debt.
  • Spend time with family and friends — gaming should never replace relationships.
  • If you ever feel you need a break from gaming, activate a time-out or self-exclusion right away.
  • Never share your account details — make sure no minor or anyone else can gain access.

How to Activate Self-Exclusion

You can temporarily or permanently close your account by following just a few simple steps.

01

Contact Live Chat

Connect to cvy6's 24/7 live chat support and request help with responsible gaming.

02

Choose a Duration

Time-out (24 hours to 6 weeks) or self-exclusion (6 months to permanent) — choose based on your needs.

03

Identity Verification

The support team will verify your registered details to identify your account — this is for your protection.

04

Account Suspended

Once your request is confirmed, your account will be suspended for the chosen period right away and you will be notified by email.

Deposit and Withdrawal Policy

cvy6 follows transparent and specific rules to maintain financial control. As part of responsible gaming, we believe every player should stay within their limits.

৳200
Minimum Deposit
bKash, Nagad, Rocket, Upay
৳500
Minimum Withdrawal
Processed within 5–30 minutes

Alongside setting financial limits, we keep a full transaction history in your account so you can always monitor your spending.

Protection Measures for Minors

cvy6 strictly prohibits access for anyone under 21. Parents are asked to take the following steps.

  • Use a PIN, password or biometric lock on your device to prevent children from gaining access.
  • Install parental control software on your browser and apps.
  • Never hand your device to a minor while you are logged in to your cvy6 account.
  • Never share your password, PIN or payment details with any family member.
  • If a minor accesses your account, inform support immediately — we will act right away.

Responsible Gaming — FAQ

Here are answers to the questions players ask most about responsible gaming.

Contact our 24/7 live chat support and tell us your preferred daily, weekly or monthly limit. The support team will apply the limit to your account right away. Reducing a limit takes effect immediately, but increasing it requires a 48-hour cooling-off period.

Yes. When you self-exclude or close your account, any eligible balance remaining in your account will be made available for withdrawal. Follow the support team's instructions and make sure any prior bonus conditions have been met.

A time-out is a temporary break — from 24 hours up to a maximum of 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term — from a minimum of 6 months up to permanent — and you cannot apply to reopen your account during that period.

Start by honestly assessing your situation. If you feel gaming is having a negative impact on your family life, contact cvy6 support right away — [email protected]. Our support team will discuss the matter with you in confidence and help you activate self-exclusion or other protective measures.

It is best for the account holder to apply themselves. However, if the situation is serious and you are concerned about a family member, please give our support team the full details. We will help as much as we can and take the necessary steps.

Age is verified at registration and identity documents are checked in cases of doubt. If someone is found to be under 21, their account is closed immediately. We also encourage parents to use parental control tools.

Need help? We are always here

Contact us for any question about responsible gaming. cvy6 is always by your side to help you play safely.

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